FAQs
What is the ProGlow?
It is a 90-minute advanced facial with a professional skin analysis built into it.
You lie down, your skin is scanned so we can see what is actually going on, and
the rest of the ten steps are tailored to what we find. You go home with brighter
skin, a written plan and a starting skin score. There are no injections involved.
What is the difference between the Golden Ticket and the ProGlow?
The ProGlow is the treatment. The Golden Ticket is how you get one
now.
The ProGlow is the appointment itself: your professional skin analysis, your
written plan, and the facial. Once we are open it is £295.
A Golden Ticket is one of only fifty going on sale on 1 October, at £99
instead of £295. Exactly the same 90 minutes, for a third of the price.
Joining the priority list is how you get first go at one.
Can I buy the ProGlow today?
Not yet. Bookings and payment both open on 1 October, once our
booking system is live. That is deliberate: we would rather you booked a real
appointment than paid now and waited to hear from us.
Joining the priority list today costs nothing. On 1 October we email the list before
anybody else, and you pick your date and pay in one go.
When can I actually book?
1 October. That is when the diary opens and the fifty Golden Tickets
go on sale. The clinic itself opens at the end of October, so the earliest
appointments are from then.
We email the priority list on the morning of 1 October, before anybody else hears
about it.
How long will a Golden Ticket be valid for?
Golden Tickets will need to be used by the end of February 2027.
That gives you the whole of November, December, January and February to find a date
that suits you, and we will be offering evenings and weekends as well as daytimes.
Is the ProGlow right for me?
For most people, yes. There are a few situations where we would wait: if you are
pregnant or breastfeeding, if you have an active skin infection, if your skin is very
sensitive or broken, if you have certain heart conditions or an implanted electrical
device because of the microcurrent step, or if you take medication that makes your
skin sensitive to light.
There is also a middle ground, and it is common. Rather than not treating you at
all, Yulia may adapt a step or leave one out — steam and microcurrent are the
two most often changed, usually for rosacea or reactive skin. She will explain
anything she alters before she does it.
We check all of this with you before we treat, and if there is a reason not to go
ahead at all, we refund your ticket in full.
What if I change my mind?
Then nothing happens. Being on the priority list costs nothing, commits you to
nothing, and there is no card involved. When we email on 1 October you can simply
ignore it, or tell us to take you off and we will.
Cancellation rights on the ticket itself will be set out in the
Golden Ticket terms before anything goes on sale.
Will it look like I have had something done?
No. The ProGlow is a facial and an assessment. There are no injections in it.
You will not leave red, either. The glow peel is superficial and the LED light at the
end is there specifically to calm the skin down, so you finish looking dewy rather
than flushed. You can go straight back to work, or out, the same day.
I am already on your priority list. Do I need to do this too?
Yes, please. The original list is for the clinic opening generally. This one is
specifically for the ProGlow, and it is the one we will email on 1 October when the
fifty Golden Tickets go on sale.
Adding yourself takes ten seconds and you will not be emailed twice about the same
thing.
Where are you, and is there parking?
Profinity Wellness, Cotton Court, Middlewich Road, Holmes Chapel, Cheshire CW4 7ET.
Straight off junction 18 of the M6 with easy parking right outside, so you are not
circling a car park before you have even started.
It is also completely private. The clinic is tucked away and set back, so nobody can
see you from the road, and you will not be sitting in a window onto the street
waiting for your appointment.